Privacy Policy for Pegasus Orthobiologics Mobile App

Last Updated: January 27, 2025

Introduction

Pegasus Orthobiologics ("we," "our," or "us") is committed to protecting the privacy of users ("you," "your") of our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when using the App, including:

• Name and contact information (email address, phone number)
• Veterinary clinic information and address
• Order-related information (horse names, treatment details)
• Account credentials
• Any other information you choose to provide

Information Automatically Collected

When you use our App, we may automatically collect:

• Device information (device type, operating system)
• App usage data
• Log data and analytics
• Error reports

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and services
• Provide customer support
• Send important service updates and notifications
• Improve our services and user experience
• Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. Your data is stored securely in our cloud infrastructure with industry-standard encryption and security protocols.

Data Sharing and Disclosure

We may share your information with:

• Healthcare providers and veterinary clinics as necessary for treatment
• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Update your preferences

Children's Privacy

Our App is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

Compliance with Laws and Regulations

This App complies with applicable healthcare privacy laws and regulations. We maintain appropriate safeguards for protected health information in accordance with relevant standards.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfer

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Cookie Policy

Our App does not use cookies directly, but our service providers may use similar technologies to help us improve our services and user experience.

Your Consent

By using our App, you consent to our Privacy Policy and agree to its terms. If you disagree with this policy, please do not use our App.